International Orders
Rcjewlleryonline.com ships to the countries listed below for orders totalling at least $500 in retail
value. If you don't see your country listed, please contact a Rcjewlleryonline.com representative to
check if we are able to ship to you. Alternatively you may email at cs@ rcjewlleryonline.com.
Aruba, Australia, Austria, Bahamas, Belgium, Bermuda, British Virgin Islands, Canada, Cayman
Islands, Chile, China, Cyprus, Czech Republic, Denmark, Egypt, Finland, Germany, Greece, Guam,
Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Kuwait, Luxembourg, Macau, Malaysia, Mexico,
Netherland Antilles, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Puerto
Rico, Qatar, Saudi Arabia, Singapore, Spain, St. Thomas, Sweden, Switzerland, Taiwan, Thailand,
Turkey, United Arab Emirates, United Kingdom and the US Virgin Islands.
Customs, Duties & Taxes
At the time of purchase, you will be charged for the total amount of your order from
Rcjewlleryonline.com. When your shipment arrives at your country's customs office, there may be
taxes, fees, and import duties charged in addition to your order total. These additional charges are
the responsibility of the customer. Customs charges / duties/ taxes will vary per item and per
country, and cannot be calculated prior to shipping your order. You can contact your local customs
office for details on international import policies and fee structures.
Shipping & Delivery
Rcjewlleryonline.com ships all international orders using FedEx International Priority® at no extra charge. You will receive a notification e-mail when your order is shipped. Our online order tracking
feature allows you to check the status of your shipment at any time. All estimated delivery dates
and times quoted on our website apply to U.S. shipping addresses. To obtain delivery dates and
times for international orders, please contact a Rcjewlleryonline.com diamond and jewelry expert.
International orders could potentially be delayed by customs procedures upon arrival at the
destination country.
Shipping Insurance
Rcjewlleryonline.com protects all international orders from loss or thefts during transit by providing shipping insurance through our trusted couriers. In the event of a return, a non-refundable 1.5%
shipping insurance fee will be charged to you.
Payment Methods
International orders must be paid via wire transfer credit and debit cards are also accepted in some rare cases. Wire transfers take approximately 5-7 business days to complete. The total amount of
your order in local currency is determined by the current exchange rate of the Euros when your
order is placed.
Limitations
Products shipped with international orders may not meet the regulations and requirements of the
destination country. As the importer of record of the product, the customer should verify that there
are no restrictions against the shipment of the item(s) to their local address.
The regulations of destination countries are subject to change to accommodate global economy
fluctuations. Rcjewlleryonline.com reserves the right to refuse to ship an international order
at any time. If there are any problems or restrictions preventing the shipment of your order, a
Rcjewlleryonline.com diamond and jewellery expert will contact you via email as quickly as possible.
Due to the customs procedures and additional paperwork required to ship jewellery items from one
country to another, we do not offer ring resizing services for international orders. To ensure that you
order the correct ring size, please see our Ring Size Information page.
Privacy
Orders shipped internationally could potentially be opened and examined for security or customs
purposes. Details about your order may also be shared with carriers and customs officials to clear
your order for shipping.
Gift orders that are shipped to an international destination will be marked with a "Gift" label. The
customs form must include the price of the items in order to establish the value of the package for
clearance.
Returns
International orders can be returned for a refund or exchange within 30 days of purchase, excluding
the non-refundable 1.5% shipping insurance fee.
When you return items from an international order, you act as the exporter and are bound by your
country's shipping regulations. The customer is responsible for any shipping costs, including customs
fees, taxes, postage, and duties, as well as the retrieval of customs fees and taxes collected by the
carrier upon delivery of the package.
If you have any questions about our international shipping policy, you can contact a
Rcjewlleryonline.com diamond and jewellery expert by calling or sending us a message.
♦ ⇔ ♦ ⇔ ♦
The best thing about necklaces and chains for women is that different
lengths are worn for different occasions and seasons. So you can almost
always use a particular necklace for some occasion. If a cowl neck or
turtleneck shirt (typically worn in the winter season) is chosen, a long
necklace works better. A choker length of 16" doesn't work with a high
neck blouse or with a larger neck size, while an 18" necklace will hang
farther down on a petite woman. So the basic neck measurement -
whatever that is - really helps when you are purchasing a necklace
for a particular occasion. That basic measurement is essential when
purchasing a short necklace, for both fashion and size reasons.
The same size of bracelet can have different cost depending on the
exact style, including number, size and quality of the gemstones, type
and total gram weight of metal used and special adornments such
as beading, carving, etc. Additionally, bracelets created by famous
designers will typically cost more. When comparing diamond tennis
bracelets in a similar setting, you must pay particular attention to the
size and quality of the diamonds included in the bracelet. Two 3 carat
total weight diamond tennis bracelets with the same quality of diamonds
but with different size stones would have significantly different costs,
since larger stones cost more. Likewise, the same 3 carat total weight
bracelets would have a different cost if one were in platinum vs. white
gold. Finally the amount of metal in a bracelet would affect its cost; so
you need to see the total gram weight of the bracelet. The more gold or
platinum, the more it will cost.
Only for customers who believe their wrist size may be outside the
standard range for most bracelets, you can get an approximate
measurement of your wrist for custom orders to by using a soft
seamstress-style measuring tape. If you don't have a soft measuring
tape but have a yardstick, ruler or stiff metal measuring tape, you could
wrap a ribbon around your wrist at the wrist bone, mark the spot where
it meets, and then lay it against the yardstick or metal measuring tape to
determine your approximate wrist size.
